On January 26th, 2023 at INTIX, I led a panel with Joe Calanan from Cover Genius, Jo-Ann Chiam from AudienceView, and Kelley Monts de Ocas from Playhouse Theatre to discuss the impact of embedded protection as tool to get customers buying tickets again. From marketing perspective, there were some interesting takeaways that I wanted to […]
Talking Tickets 11 February 2022: The 2022 Dave World Tour! Customers Want Peace of Mind! $4B in Revenue! And, More!
Hey! One of the top topics asked about so far? Real, significant changes? Have you shared your thoughts with me about the “pod-ference” yet? Please do! Share Talking Tickets! I’m looking at making a trip to Paris, London, and Birmingham from 11 March to 20 March. The final details are still being worked out, but I’ll […]
It is pretty simple, to maximize your revenue and your business, you need to do two things exceptionally well: You need to create profitable opportunities. You need to capture the opportunities you create. All too often, we can become tied up by extraneous concepts or thoughts that distract us from our mission. But the […]
On the second day of INTIX… Here are a few quick lessons on the second day of INTIX. Focusing my attention on talking to “Red Dot” attendees has opened up some really interesting conversations and been really valuable in making sure that I learn about a lot of different scenarios at play in tickets. The […]
A lot of people in and around tickets will be heading to Baltimore next week for the annual INTIX conference. I’ll be one of them. So if you are around, check me out. I’d love to meet you. That said, looking at the program, a couple of themes are on everyone’s minds this year and […]
In undergoing a month long review of my business, I decided to shift some focus and create some new ways to generate value for my readers, my followers, and my market. In the past, I have almost exclusively laid down my sword at the foot of maximizing ROI. That’s been helpful, but also limiting. […]