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Craig Carton Is Just Another Symbol Of A Deeper Rot In Tickets…

September 12, 2017
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Last week news broke that morning radio host Craig Carton was arrested for a Ponzi Scheme involving tickets and resale of tickets on the secondary market. While surprising coming on the heels of so many other negative ticket related stories of late like: Bruce Springsteen and how “Verified Fan” shut out real fans from […]

10 Things I Learned At The World Ticket Conference

I’m just back from Las Vegas and this year’s World Ticket Conference where I led a panel on the future of tickets. While the panel seemed to go over pretty well with the audience and I am sure that I learned a lot by leading it, I wanted to take a moment to write […]

Do You Want To Be McDonalds Or Tiffany?

Recently I was in the United Kingdom giving a keynote at the Ticketing Professionals Conference in Birmingham. During the keynote, I was talking about the future of live entertainment. Specifically, I brought up the idea that the way you position your product or experience, the way you talk about it, and the way you sell […]

Creating Value For Your Fans…

My background has always been in entertainment, hospitality, and events. So I find myself reading the sports business press and the sports press with an eye towards how to improve the fan experience. And, as has become a constant refrain, attendance is down in most sports and fans are finding that it is better to […]

A Few Of My Problems With Daily Deal Sites

I’m sure if you follow me on the Twitter that you know I don’t hold Groupon in high regard. But, in general, I don’t hold the entire daily deal business in such high esteem. Since I could write an entire book on what’s wrong with the business and why I would dissuade my clients and […]

February 28, 2017
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One thing I learned about working in selling tickets very early on is that it doesn’t matter what the exact location is most of the time, as long as you know how to tell a story to the person on the other end of the line. You can get someone that calls you and […]

February 14, 2017
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One of the great things about time is that it moves on and creates change. While not all change is good, much of what we really enjoy comes about because of the evolution of technology, life, whatever. And, as I was reading Scott Cutler’s LinkedIn post this morning, I got to thinking about the way […]

tickets

Craig Carton Is Just Another Symbol Of A Deeper Rot In Tickets…

10 Things I Learned At The World Ticket Conference

Do You Want To Be McDonalds Or Tiffany?

Creating Value For Your Fans…

A Few Of My Problems With Daily Deal Sites

We Are All Storytellers

Too Much Tech, Not Enough Life…Or Putting Life Into Live Entertainment!

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