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Talking Tickets 15 October 2021: What is “Engagement”, Really?! Facebook Isn’t the Platform for Ticket Sales! MLB’s Attendance is Down! And, More!

October 27, 2021
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Hey There! We are back for another newsletter. I dropped a great podcast this week with Simon Severino where we talk about growth, processes, and pricing. Simon has a trick that I have in my tool kit, helping people double sales in 90 days. If you dig the newsletter, let me know what you like or don’t […]

The West End Will Re-Open, Just a Bit Later Than Hoped For!

The West End’s re-opening is being pushed back to July 19th: Big Ideas: You need to communicate through these next stages of the pandemic no matter where you are. Time to insight is shorter and that means you should be learning constantly. Your customers’ behaviors and your audience makeup are probably changing right now. So […]

Can Theatre Really Work With The Secondary Market?

Before this year’s INTIX conference, INTIX posted a prediction piece about some of the trends and issues that would be facing the ticketing industry in the coming year. Several of the trends deserve attention, but one that popped up in a manner that hasn’t typically shown up in this way was: the secondary market. […]

February 15, 2018
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I’ve been asked a lot recently about my knowledge of “design thinking.” To which I answer, “What’s that?” But after a little research, I figured out that there is a lot of it that revolves around empathy. Which is a good thing, especially for most of the people that I work with, in industries […]

January 29, 2018
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After going to INTIX last week, I came away with the belief that sales and marketing are still big issues that people are working to overcome. Considering there is no end in sight to the amount of information that is available to anyone interested in learning about selling tickets, I thought I might put […]

January 26, 2018
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Since this year was my first INTIX experience, I had never experienced it before. But after having a few hours and a good night’s sleep to digest everything, here are a few ideas that I think can help INTIX grow their presence in the world of ticketing conversations and as a way to grow […]

What Has Already Happened In Sports and Entertainment Business?

The Peter Drucker quote above has been guiding my thinking a lot lately. Because as we sit here at the end of the summer and we see a lot of ideas being bandied about in regards of how to sell tickets, get people to pay attention, and drive revenue, I wanted to take a […]

theatre

Talking Tickets 15 October 2021: What is “Engagement”, Really?! Facebook Isn’t the Platform for Ticket Sales! MLB’s Attendance is Down! And, More!

The West End Will Re-Open, Just a Bit Later Than Hoped For!

Can Theatre Really Work With The Secondary Market?

3 Simple Ways To Introduce Design Thinking Concepts To Your Business

The ABCs of Modern Ticket Sales

5 Things I Would Love To See That Might Help INTIX Grow

What Has Already Happened In Sports and Entertainment Business?

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