strategy Archives - Page 43 of 54 - Wakeman Consulting Group

BBAB #1: Take More Risks…

BBAB stands for Being Better At Business. (I’ll remind you again…don’t worry.) At the time I am writing this, we have become a nation that is risk averse. Even as we see higher rates of people that want to call themselves entrepreneurs and we understand that innovation and risk go hand in hand. The first […]

Revenue Generation: Like Grabbing Cash From A Money Tree?

When you talk about revenue, you are often put in the position of making money grow on trees! Which isn’t actually true because in fact, most of changing and growing the revenue machinery of your organization is a process, just like any other process. Like any good process, there is just a series of patterns […]

Rethinking the Role of the CIO

I read this article in Strategy + Business about the cycle of CIO turnover in large corporations. The article is well reasoned and the points are all relevant. But the challenge comes down to leadership. The article says that there is a large percentage of CIOs that report to the CFO or someone else…but don’t […]

No Secret Why Wal-Mart Rates Lowest On Customer Satisfaction

I saw the list of the 10 companies with the lowest customer satisfaction and I wasn’t surprised to see Wal-Mart leading the pack. I’ve been working on a project about creating a culture of customer service in any industry and the 3 keys that all highly customer centric companies share are: * Service starts at […]

Are You Adding Or Subtracting?

Dave Trott over in the UK wrote a great short blog post today called “Strategy Is Sacrifice.” It is brilliant because in a short analogy, Dave differentiates strategy for those that might struggle with it generally using wartime aircraft to show that subtraction is often the most necessary thing. In most of the strategic projects […]

What Is The Opposite Of An Action Bias?

Is it the in-action bias? A bias towards fear? A bias towards being a naysayer? Having encountered the action bias’s opposite too often lately, the question isn’t how do you define it…it is how do you defeat it.

3 Tips For Coaching From The Executive Suite

Lately I have been hearing a lot about a divide between the executive suite and leaders, managers, and employees at levels below them…especially when it comes to the idea of the executive helping to coach and mentor more junior staff. So I thought it might be helpful to offer up 3 quick keys to coaching […]