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10 Things I Learned At The World Ticket Conference

I’m just back from Las Vegas and this year’s World Ticket Conference where I led a panel on the future of tickets. While the panel seemed to go over pretty well with the audience and I am sure that I learned a lot by leading it, I wanted to take a moment to write […]

Do You Want To Be McDonalds Or Tiffany?

Recently I was in the United Kingdom giving a keynote at the Ticketing Professionals Conference in Birmingham. During the keynote, I was talking about the future of live entertainment. Specifically, I brought up the idea that the way you position your product or experience, the way you talk about it, and the way you sell […]

Creating Value For Your Fans…

My background has always been in entertainment, hospitality, and events. So I find myself reading the sports business press and the sports press with an eye towards how to improve the fan experience. And, as has become a constant refrain, attendance is down in most sports and fans are finding that it is better to […]

A Few Of My Problems With Daily Deal Sites

I’m sure if you follow me on the Twitter that you know I don’t hold Groupon in high regard. But, in general, I don’t hold the entire daily deal business in such high esteem. Since I could write an entire book on what’s wrong with the business and why I would dissuade my clients and […]

February 28, 2017
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One thing I learned about working in selling tickets very early on is that it doesn’t matter what the exact location is most of the time, as long as you know how to tell a story to the person on the other end of the line. You can get someone that calls you and […]

February 14, 2017
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One of the great things about time is that it moves on and creates change. While not all change is good, much of what we really enjoy comes about because of the evolution of technology, life, whatever. And, as I was reading Scott Cutler’s LinkedIn post this morning, I got to thinking about the way […]

January 18, 2017
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I’ve seen a lot of articles floating around the Internet recently about the struggles of NASCAR: failing teams, declining revenues, bottoming out attendance. If you poke around any kind of live entertainment, this is a challenge that isn’t unique for a lot of entertainment options. Anytime you see, 21 of 23 tracks have a big […]

tickets

10 Things I Learned At The World Ticket Conference

Do You Want To Be McDonalds Or Tiffany?

Creating Value For Your Fans…

A Few Of My Problems With Daily Deal Sites

We Are All Storytellers

Too Much Tech, Not Enough Life…Or Putting Life Into Live Entertainment!

NASCAR Is Struggling…But What Can They Do?

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