tickets Archives - Page 15 of 19 - Wakeman Consulting Group

Is the Orioles’ “Free” Kids’ Tickets Program Crazy?

Earlier this week I wrote about the $16 beer at Nats’ Park and another story in the DMV is starting to capture a little bit of attention: the Orioles’ Kids Cheer Free program. Yahoo’s Jeff Passan wrote a nice piece about the program and the Orioles hope that this leads to cultivating a new generation […]

Big Ideas In The Empath Economy #5: You Can’t Spin A $16 Ballpark Beer…

Over the last week, the Washington Nationals have been catching a lot of news over their craft beer prices for this season, both bad and really bad. The pricing of this product is alarming at the start of the season, but it is part of a trend that has been taking hold for many […]

Did we really learn anything new from the Ticketmaster article in The NY Times?

In the world of tickets, a lot of stuff has been floating around the last few days. Everyone has a take one way or the other, but the question I think we have to ask is “what did we really learn from the piece that ran in The New York Times on Sunday?” Here […]

Recapping Ticketing Professionals Conference 2018

So I’m mostly recovered from my second trip to the Ticketing Professionals Conference in Birmingham, UK last week and I have a few ideas and observations that I can share with you about the global ticket market and where we can all create more value in tickets. Let’s do it: Customer Experience and Customer Service […]

Hot Takes From Day 1 of TPC 2018

A short lull in the program for me to write up a quick bit about this year’s Ticketing Professionals Conference in Birmingham, UK. Here’s a list of quick takes: Opening keynote speaker, Bill Hogg, reminded everyone of something very important…your employees are people and by treating them like just employees, you are missing out […]

What Am I Looking Forward To At Ticketing Professionals Conference 2018?

I’m off to Birmingham, UK tomorrow for the 3rd Ticketing Professionals Conference in Birmingham, UK. Last year I had the chance to give the closing keynote on the future of live entertainment, but this year I am going to lead a few panels and discussions, which gives me a lot more flexibility in what […]

6 Ways That The Secondary Market Adds Value To The Ticket Ecosystem

1. Offers the primary side risk mitigation by taking on slow-moving inventory or buying inventory to events that have long lead times where demand might change. 2. Can act as partners for the primary market to help offer them revenue sharing opportunities by reaching markets that they might not have reached before. 3. Additional […]