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A question that has been coming my way a lot the last three or so weeks is: “what comes next in tickets, sports, and entertainment?” For a lot of folks, the initial thinking goes right for the combination of a pandemic and a financial crisis must mean that everything will be different. But history shows […]

Professor Bill Sutton tweeted out an idea about virtual season tickets that is very similar to the way I’ve been pushing folks to think about looking at the membership models at other clubs around the world over the last few years. As, I think, Rahm Emmanuel said, “don’t let a good crisis go to waste.” […]

Well, I don’t know exactly where we are in the pandemic, but we are somewhere…in DC, we are in Phase 1 and I couldn’t tell you what that means because a lot of businesses have had curbside pickup for the duration and there isn’t the world’s greatest shopping anyway. As the pandemic has moved along, […]

Well, I don’t know exactly where we are in the pandemic, but we are somewhere…in DC, we are in Phase 1 and I couldn’t tell you what that means because a lot of businesses have had curbside pickup for the duration and there isn’t the world’s greatest shopping anyway. As the pandemic has moved along, […]

Right now we are seeing a lot of folks talking about all these things labeled, “The New Normal”. As really smart folks like Mark Ritson have written, things aren’t likely to look incredibly unlike they did before the pandemic. But I don’t want to rain on anyone’s parade and shut down all of the new

Recovery in the world of live entertainment, tickets, sports ticket sales, etc. will take courage and risk taking…and a lot more than most folks are comfortable with. I’ve been re-reading David C. Baker’s great book on expertise and entrepreneurial expertise, The Business of Expertise, the last few days to get my mind right for the […]

Trying to figure out what the future of the business of tickets, sports, and live entertainment right now is pretty much impossible. We are in the middle of a pandemic that has cases building around the world again. Until the pandemic is under control, we won’t be seeing fans come back to stadiums, theatres, or […]