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Blog

Ticketmaster, Taylor Swift, and Tickets.

The last few weeks have been filled with ticket news about Ticketmaster, Taylor Swift, Bruce Springsteen, and more… Interesting times to be sure. I was invited to the American Antitrust Institute’s panel in DC about monopoly power in tickets with the target being directly on Ticketmaster’s back. I went and listened. I took a bunch […]
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Turbulence = Opportunity

The Idea: Turbulence I wrote about VUCA a while back and mentioned that VUCA is a constant companion to any business. The term originated from the US military and referred to the environment during the Cold War.  For our purposes, turbulence can be defined as an economic environment where there is disruption, mixed economic signals, and […]
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💭 Fighting Confirmation Bias: Harder Than You Think!

Happy Halloween edition!  What is your costume? The Big Idea: Confirmation Bias Definition: the tendency to search out the data that will validate your ideas. Dave’s Take: I encounter this constantly.  In the past, I’ve chatted with Ruth Hartt on my podcast about the “Jobs to Be Done”theory.  Ruth posts on LinkedIn about how arts organizations can […]
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Dave’s 7 Principles of Effective Pricing

I’m working on a new program to teach pricing called “Stop Pissing Away Your Pricing Power”… Pricing Power matters because it enables you to: Maximize profitability Maintain brand equity (you have to build some first, obviously) Create short cuts for your customers so that they make quicker buying decisions This morning, I wanted to prime […]
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🔍 Ticketmaster: All Eyes On Them!

Hi! What will you dress up as this Halloween?  I’ll be hosting a pre-teen Horror Movie Night tomorrow…send whiskey?!  Update: Thanks to y’all that have taken the time to fill out the NPS survey. Currently, I’ve got a 50…down from 65 the last time I ran this.  50 is great. 65 is greater.  What I have discovered […]
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