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Can You Tell You’ve Hit A Tipping Point?

February 8, 2017
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I’m sure you have all heard about the concept of a tipping point. But probably the bigger challenge is understanding when you’ve hit one. Which is a challenge because they aren’t usually obvious. I heard Ted Leonsis talk about Monumental Sports’ plans for growing their footprint in sports and digital media over the next few […]

Broadway Offers Up Streaming Video: LIVE!

February 7, 2017
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Many of our live entertainment options are being cannibalized by streaming or the in-home experience. This is a challenge for sports, concerts, restaurants, bars, and Broadway. Right now, we are at peak in-home experience. Consumers can get all the TV and movie entertainment they want on-demand. With internet location technology such as that discussed in […]

Live Customer Service Is A Chance To Shine…

February 6, 2017
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All too often, we hear the words “customer service” thrown around and most of the time, unfortunately, the service falls short. The fact is that in too many areas, we have gotten used to serving ourselves a lot of the time. This means that we scan our own groceries at CVS. We buy stuff on […]

$5M for an ad?

February 5, 2017
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Happy Super Bowl Sunday! For a lot of us, the Super Bowl is pretty close to a national holiday in its own right. But, as I am sure you know, not everyone pays all that much attention to the game. Or, it isn’t the most important thing. Besides the game, you have the snacks, usually […]

Marshall Crenshaw & The Bottle Rockets at The Birchmere

February 4, 2017
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Every now and then, it pays to get out of your house and your professional mindset and attend an event as a fan. That’s what I did for the Marshall Crenshaw show at the Birchmere. Middle-age power pop was the fare of the evening and it was awesome. While we have all aged, Marshall Crenshaw’s […]

A couple of books I’ve been working through…

February 3, 2017
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Every so often, I like to share a few of the books I have read or am reading and that I think you might find useful or enjoy. Tree of Smoke: Denis Johnson Hitler: Vokler Ulrich Tools of Titans: Tim Ferriss Showboat: Roland Lazenby

Are You The Wine Or The Bottle?

February 2, 2017
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David Reminick did an interview recently where he talked about The New Yorker’s jump and embrace of digital. The idea of a magazine having to jump to the digital world is revolutionary, so let’s skip that part. The thing I want to talk about today is that Reminick made an interesting comment when he said that the […]