Blog Standard Left Sidebar - Wakeman Consulting Group

Is Your Organization Customer Centered?

When you are looking at the web pages of companies, a lot of them talk about attributes that may not have any realistic meaning like: “quality focused” “aiming for excellence" or "custom centered” Here’s the thing…in our connected society, the customer centered organization doesn’t have to say that. It’s your customers that will be trumpeting […]

Creating Integrity In Leadership…

Is probably the most important aspect of leadership. It begins with honesty. Flows through to having high moral standards. Think about the companies and people you admire…do they share a trait of honesty? Or, when you see a company that makes a decision you don’t agree with, are they acting morally or with complete honesty? […]

3 Tips For Coaching From The Executive Suite

Lately I have been hearing a lot about a divide between the executive suite and leaders, managers, and employees at levels below them…especially when it comes to the idea of the executive helping to coach and mentor more junior staff. So I thought it might be helpful to offer up 3 quick keys to coaching […]

A Quick Note On What Management Is Based On

In any endeavor, management is important. I think too often the ideas of “management,” “leadership,” and “authority” aren’t clearly defined or they aren’t really greatly understood. Since I called this a quick note on management, management is built on 3 things: * Competence * Integrity * Performance Leadership and Authority have their foundations in different […]

4 Things Project Managers Can Learn From NYC’s “SnowGate…”

So…I lived in NYC for 10 years and it snows a lot in January and February. I guess it is winter in the Northeast. While I live in DC now and Mayor Gray and the District seemed to have the salt trucks and plows out early and often throughout the snowstorm, I couldn’t help but […]

Personal Development

When I go around speaking and meeting with business leaders and executives, I hear the term “personal development” thrown around with increasing frequency. I’ve been a fan for as long as I can remember, but I know that sometimes people have a hard time deciding what’s a good use of time and what isn’t in […]

Asking Better Questions…

I have a couple of young businesspeople that mentor. One of the topics we discuss a lot is the sales process and closing sales. Because the sales process and closing sales is a topic that requires books and books, I want to touch on one topic today… Asking Better Questions and how to do it […]