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Your crisis communications strategy

January 3, 2018
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A little free public relations advice for you today… The first thing that you always need to remember, if you are in the situation where you are dealing with a crisis, it is best to never take the stance that it is good to wait an extended period of time. The second thing you might […]

Looking At What Is All Around…

January 3, 2018
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Typically around this time of year, I spend a bit of time thinking about what Peter Drucker would call, “the future that has already happened.” This is an important idea for all of us because in many cases, we can find it easy to chase the latest buzzword, fad, or outdated idea in an […]

Answering The Bell…With A Question.

January 2, 2018
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I never hide my love of Peter Drucker’s work. And, each year, I restart reading what is essentially his Page-A-Day calendar, The Daily Drucker. Each year, I reread the introduction by Jim Collins. This year, as I worked through the introduction…I was struck by the simple question that Peter Drucker says drives him, “What […]

My 3 Words For 2018

January 1, 2018
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I’m not sure how long Chris Brogan has been doing his 3 words to focus on each year, but it is something that I have used in the past and liked it way more than any kind of resolution. Why? Because having points of focus is much better than having some arbitrary “resolution” to […]

More Global Perspectives On Tickets In 2018 (Primary and Secondary)

December 18, 2017
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I’ve been doing quite a bit of focusing on challenges and opportunities in the ticket industry in 2018. Today, I want to pull together a few more with a mixture of primary and secondary voices and some international voices. Patrick Ryan, Co-Founder at Eventellect: There is a flipping of the roles between the primary […]

The Challenges and Opportunities I See Facing The Secondary Ticket Market In 2018

December 11, 2017
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My friend, and first customer, when I left Americana Tickets to start my own venture back in 2006, Peter Shankman, says that he hates “prediction” posts because its often someone that has no real perspective or expertise from which to make the predictions and are often just focused on outlandish things to get clicks. […]

What Is Happening With The Secondary Market In 2018? Part 2…

December 7, 2017
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I posted a piece with predictions for the secondary market in 2018, but I have more predictions…so I need to do a part 2. Again, I asked people in the ticket industry…what is the biggest challenge and biggest opportunity in growing the industry in 2018. Jared Cutler, Chief Strategy Officer at DTI Management: Challenge: Biggest challenge […]