The Road Back To Ticket Sales Starts With Your Customers!

I’ve been thinking about selling tickets again! I don’t know when we will really be able to sell tickets again, but I’ve been thinking about it a lot since it seems like we still haven’t hit rock bottom and we have no idea when this pandemic will get brought under control. In doing a survey in my entertainment business newsletter, …

Is Sports Business On The Verge Of Collapse?!

Get the newsletter delivered each Friday Morning by signing up at www.talkingtickets.substack.com 1. “The Whole System Is On The Verge Of Collapse”:  How’s that for a headline to start the week?  I didn’t make that up, the CEO of Serie A said that on Italian TV this week to describe the challenges that the league has been dealing with since …

10 Ideas About Sales Funnel From Oli Shawyer!

I had my mate from Australia, Oli Shawyer, come back to the podcast to talk about the sales funnel. This is one of the key things folks had been interesting in learning more about in responses to the survey I’ve been running in my ‘Talking Tickets‘ newsletter. This was a great one and I wanted to share some key points …

Rebranding the Redskins, Is a New Name Enough?

Over the last week, the Washington NFL franchise has been in the news a lot. First, the team announced they would retire the nickname, Redskins. Second, The Washington Post published a damning story of harassment and an overall unprofessional atmosphere throughout the organization. Finally, the team announced that one of Dan Snyder’s long-time business associates would be elevated to the …

4 Ideas From My Conversation with Lifeblue’s Nicki Purcell

I had the chance to talk with Nicki Purcell from Lifeblue last week for a new edition of The Business of Fun. We covered a lot of ground about leading during the pandemic, rethinking your business, reinventing your business, and a whole lot more. There’s a lot that we got into but here are some ideas that really struck me …

3 Lessons From My Conversation With Danny Frank

Get my newest newsletter: “Talking Tickets”! 5 top stories from the week in tickets with a quick analysis. Sign up before 3 January’s newsletter and have a chance to win a registration to INTIX in NYC 20-23 January 2020.  I had Danny Frank on “The Business of Fun” this week to talk about the upcoming INTIX conference in NYC from …