I’m heading to the UK for the Ticketing Professionals Conference next week and I’m always excited to get a chance to catch up with the folks that put on the conference, my friends from around the industry, and learn a lot of new things. This year, the crew at TPC have done an even better […]
Hey! It seems like I haven’t written anything about pricing for a few weeks and I’m pounding out a few pieces this morning to prepare for some upcoming travel. So you are going to get a series of pricing pieces over the next couple of weeks…enjoy! I’ll start the series with 7 pricing basics that […]
Talking Tickets 11 February 2022: The 2022 Dave World Tour! Customers Want Peace of Mind! $4B in Revenue! And, More!
Hey! One of the top topics asked about so far? Real, significant changes? Have you shared your thoughts with me about the “pod-ference” yet? Please do! Share Talking Tickets! I’m looking at making a trip to Paris, London, and Birmingham from 11 March to 20 March. The final details are still being worked out, but I’ll […]
Hey There! Did everyone have a nice New Year celebration? Or, were you like me, asleep around 11:15? Spurs did do a good job of pulling out a New Year’s Day victory with a late Davidson Sanchez header and Alabama took care of business against the University of Cincinatti. So my sports ball watching went […]
I’ve got 5 things I’m going to start out 2022 focusing on: The importance of strategy and the utter lack of it in too many organizations. Pricing as marketing’s MVP moment. The importance of branding and the role your brand plays in your success or failure. The challenge of driving demand in a changed environment. […]
I wanted to do a quick recap of some of the ideas and things I’ve learned this year. Change is still something folks struggle with: despite a whole list of reasons to focus on improvement, change, and opportunities…too many organizations and people have tried to fall back into the “way things have always been”. That’s […]
This is from my newsletter: Talking Tickets! Sign-Up Free! Big Ideas: Your market research matters now more than ever. Gain a grasp on the three elements of your product. Know your customer journey and be deliberate about it. My piece in this month’s ALSD newsletter centers around the premium experience. This is something we’ve talked […]