operations Archives - Wakeman Consulting Group

Are you making the same mistake twice?

I’ve been revisiting some blogs lately…one talks about how companies stick with mistakes. As I was looking through some old blogs today, I read about how companies stick with mistakes for several reasons, including executives aren’t close to the action. Which is still true. The thing about this idea is that years later, it is […]

Projects are one thing…

Operations is an entirely different thing. Too often we hear organizations talk about how their entire organization is built around projects…and while all good and great organizations use projects to improve and advance what they do, it is not likely that you have an entirely project based organization because there are certain things you are […]

Is the customer always right?

When I was younger, I was driven by the idea that the customer was always right. And, as I have gotten older, and have had more experience…maybe jaded, I have begun to realize that I may not, ok, wasn’t, correct in thinking that way. In many cases, the customer can be wrong…especially if you have […]

Dave Wakeman’s 33 Questions You Can Use To Be Better At Business

I have been throwing out occasional posts about being better at business…and this one does and doesn’t fall into that category, so it doesn’t have the keyword attached. But here are 33 questions you can use to make yourself better at business: 1. What is my priority? 2. How can I do this better? 3. […]

3 Business Lessons You Should Learn From Nick Saban

After several weeks of hand wringing by Alabama fans (count me in), Coach Nick Saban recently signed a contract extension that is likely to make him college football’s first 7M a year coach. Because of the increased attention, I felt like now was a good time to take a look at 3 business lessons you […]

December 11, 2016
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I was doing a podcast with week with Brett Zalaski for the ALSD’s new B2B sales vertical and one of the questions we were discussing was, “what area do you think sports business leaders should be getting better in?” I had a pretty well thought out and well considered answer prepared because, in general, the […]

What Exactly Is Your Focus?

In a lot of organizations, you end up finding that everyone is off doing something else. The marketing department is looking at one set of data and focusing on one different problem. The sales team is off on it’s own special mission to make sales in an area that may or may not be the […]