What Do Your Fans Say About You?

I was having dinner with some friends recently when the topic of tickets and attending games came up when one of my friends mentioned her last trip to see the Yankees at Yankees Stadium in the Bronx. “I felt abused. Like I was just an ATM.” I’m not sure if it was just a bad day or what…but that’s not …

Sale! Sale! Sale!

A lot is made of “Black Friday” here in America. And for many years I was involved in businesses that thrived on the holiday season as the point in the year when we moved into the black or maximized our profits for the year. But think about that for a second, if your entire business is predicated on one time …