In anticipation of our trip to Australia, Simon Mabb and I are doing an AMA episode of “The Business of Fun”…

In Uncategorizedby wakemanconsulting1 Comment

And, we need your questions.

In November, Booking Protect CEO, Simon Mabb, and me…we are going to Sydney, Australia to take part in the 2019 Ticketing Professionals Australia Conference. 

I’m going to be giving a keynote address about change.

Simon is going to be doing some talks and panels about customer service and value and innovation.

In anticipation of our trip, we wanted to put together an AMA style podcast where you can send us your questions on all topics tickets, marketing, and service.

So shoot us an email or leave us a question in the comments section. Don’t be shy. Ask us anything about tickets, marketing, sales, innovation, change, or whatever else is on your mind.

And, we will put together answers in one of the next episodes of “The Business of Fun” podcast.

If you don’t want to post a public question, email me with your question at


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  1. Customer buys a ticket. Months pass. They see the show. End of relationship? Top tips for maintaining customer engagement between ticket purchase and event, and beyond. Why, what and when?

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