We hear a lot about customer service, but how much of it is total BS and how much of it is really true.
Because in so many instances, we hear all kinds of slogans being run out by companies like:
“We love our customers.”
“We put our customers first.”
“Our customers are the life blood of our business.”
All of these sound great!
Who wouldn’t say that they believe in something like this?
Without customers, what do you have?
Not a lot really.
But when you get into the wild, how often does any of this actually play out?
Do you actually work to wow your customers?
Have you really anticipated ways that you can make your customers over the moon happy?
What can you do that will transform your customers experience?